Jan’s story: Navigating cancer and work with support and understanding
A personal reflection for World Cancer Day
Cancer is more than just a medical diagnosis. It affects every aspect of a person’s life – physically, emotionally, and professionally. Behind every diagnosis lies a unique human story. This World Cancer Day, Jan, a Cancer Coach participant, shares her experience of facing cancer while navigating her career, shedding light on the importance of a people-centred approach to workplace support.
Breaking the news at work
When Jan received her diagnosis, she knew she had to tell her line manager straight away. Though daunting, it was ultimately a relief.
“She was very concerned for me, and I knew it was best that I told her immediately. Having her support from the outset (and throughout) was a great comfort.”
Her workplace made it clear that they would support her in whatever way she needed – whether that meant taking time off or working through treatment. Not all employees facing cancer are as fortunate, and Jan acknowledges the importance of workplace policies that prioritise flexibility.
Reactions from colleagues
Jan’s line manager informed her small team about her diagnosis – with Jan’s consent.
“I was relieved that my diagnosis was in the open. Everyone showed kindness and concern, though some inevitably felt awkward. I was treated gently, and people were more cooperative, perhaps.”
Open communication and a supportive work culture helped ease the emotional burden of returning to work, though there were still challenges ahead.
Taking time for treatment
Initially, Jan returned to work after surgery, but she quickly realised she needed to step away to focus on treatment and recovery.
“I took sick leave for seven months to undergo chemotherapy, radiotherapy, and recover. At 62, I didn’t think I could cope with continuing to work. That was the right decision for me, and it allowed my workplace to plan around my absence.”
For Jan, the ability to take extended leave without fear of losing her job was crucial. Unfortunately, not all employees with cancer have this security, highlighting the need for workplace policies that protect employees during life-changing health events.
Emotional turmoil and confidence struggles
Returning to work wasn’t easy.
“I lost all confidence in my abilities. I felt like a fraud for being there. I had moments of total panic, thinking I had messed up a big project – something I had never experienced before. But in reality, I hadn’t, and those panics blew over.”
This emotional distress is common among people returning to work post-cancer, yet workplaces often fail to recognise it. Cancer isn’t just about physical recovery – mental and emotional healing take time too.
Support at work: The good and the gaps
Jan’s line manager, who also worked as a counsellor outside of the job, offered support, but Jan found it difficult to reach out.
“Although I would have liked to talk, I felt I couldn’t. I suspect it was part of putting on the brave face act.”
Her senior boss, however, was consistently patient and supportive, providing practical help. This underscores the need for structured emotional support in workplaces – many employees, like Jan, might struggle to ask for help even when they need it most.
Knowing her rights
Jan was aware of her disability rights, thanks to information from her hospital and cancer charities, but she hadn’t fully explored them.
“I knew the broad outlines, but I was reluctant to delve into it. I should probably re-read the information I have.”
Many employees with cancer are unaware of their rights or feel uncomfortable advocating for themselves. Employers can play a key role in ensuring staff are fully informed and empowered to access the support they need.
What employers can do better
While Jan was fortunate to have an exceptionally understanding employer, she knows not everyone has the same experience. Based on her journey, she highlights key ways employers can improve support for employees facing a cancer diagnosis:
✅ Be supportive and flexible – Understand that each employee’s needs will differ, and allow for adjustments such as phased returns, reduced hours, or alternative workloads.
✅ Keep in touch during treatment absences – A simple text or check-in can make a difference, reminding employees they’re valued without pressuring them.
✅ Acknowledge the long-term impact of cancer – Just because treatment has ended doesn’t mean recovery is complete. Fatigue, anxiety, and confidence struggles can linger.
✅ Provide emotional as well as practical support – Having policies that encourage counselling, peer support, or coaching can help employees navigate their return.
✅ Ensure staff know their rights – Employers should proactively share information about sick pay, reasonable adjustments, and disability rights, so employees don’t have to seek it out alone.
Moving forward: A new normal
Over a year later, Jan is still working fewer hours than before her diagnosis. Fortunately, her employer continues to support her decision.
“I know that as an older working woman, I get too weary by the end of my week to consider more hours. I hope all employers are as flexible as mine.”
However, she acknowledges the common misconception that once treatment is over, everything is “back to normal.”
“There’s an element of ‘it’s all over, Jan’s fine now’ at work – but that’s probably due to me not making a big issue of my health and pretending I am back to normal.”
Support beyond treatment
At Cancer Support UK, we believe that no one should have to face the emotional impact of cancer alone. Our Cancer Coach programmes provide practical and emotional support for those who have finished treatment. Whether through peer support groups, self-paced digital resources, or interactive workshops, we help people regain confidence and move forward with their lives.
For employers, our Workplace Cancer Support Training equips teams with the skills to support colleagues affected by cancer and foster a culture of compassion and understanding.
Cancer doesn’t just end when treatment does. Let’s work together to ensure no one feels alone on their journey.