Workplace Cancer Support Ambassador Training – Frequently Asked Questions

How much does the Workplace Cancer Support Ambassador training cost?

£200 per head for a minimum of five participants. Anyone attending the course receives a Cancer Support Ambassador certificate of completion.

For how long is the training relevant?

We are constantly developing and enhancing the training and would recommend refresher training on an annual basis.

How are Cancer Support UK qualified to deliver the training?

We are a UK charity supporting people living with and beyond cancer. Every year we help thousands of people through our Cancer Coach peer support groups, our Cancer Kits and our Cancer Support Training.

Is there a limit to the size of an organisation you will train?

No, we are able to deliver training to organisations of all sizes.

Is the training delivered online or face to face?

We work flexibly and can meet the needs/preferences of your organisation as appropriate.

How will the training benefit my organisation?

The skills covered in the training will enable people who are fulfilling an extra-curricular or voluntary role within an organisation to emotionally support and signpost colleagues, which can only bring significant benefit to the workplace as a whole.

Key benefits include:

  • Strategies to manage structured supportive conversations
  • Confidence to support someone who has cancer
  • Understanding the difference between empathy and sympathy
  • An understanding of the change process that people go through when receiving a diagnosis and/or treatment
  • Learning the skill of high level listening and how  to ask the right questions
  • Using the right language
  • Self-care tips
  • The training helps address the issues of isolation in the workplace caused by cancer

Do you need to have personal experience of cancer to undertake the training?

No personal experience of cancer is required, as the purpose of the Cancer Support Ambassador role is to listen and have supportive conversations. Empathy and use of the right language is key, when providing support to someone affected by cancer.

For further information/to have a chat about Cancer Support UK’s Cancer Support Ambassador training, please contact: Olivia Gray, Head of Learning and Development.


Tel: 07763630954.

Or complete the online form to book a place.

Thank you.